A Reliable Mobile Solution For People In Need – Sartaj Lamba’s ‘Buddy Cabs’ Is All But A Click Away
Her focus on the mobile assistance and caregiving
provided for the elderly and the disabled was inspired when her father-in-law
back in 2015 struggled with his frequent visits to the hospital that were only
made difficult due to poor travel assistance for a bedridden person as himself.
Painful as it was, he passed away in the year 2018. The family was struck with
a huge loss but persevering through it was Lamba’s love and will to make things
better for other people such as her father-in-law, in need of better mobile
assistance and care.
Talking about the working of the service
provided by Lamba’s company, there are about 70 vehicles, 20 of which are
customized adhering to and taking care of the needs of the elderly and specially
abled people. The wheelchair accustomed vehicles come with rotating seats,
oxygen cylinders, and first aid amongst other precautionary and useful measures
to ensure safety and care for the customers.
The staff that helps out or that are
involved in the service are ex-servicemen and thus have a basic hands-on
experience to help when needed. The service has especially proved to be
essential during Covid. As for when it comes to added security, there also are
women cab drivers for certain destination or routes.
As for the customers to generally avail
their service, Sartaj states that most of them are patients who need to make
regular visits to the hospital for their chemotherapy or dialysis sessions. The
customers can also book the cab and have the driver stay around for a bit to
help around with small chores or errands if need be. The company also provides
inter-state or inter-city route cabs as the service aims to help those who find
it difficult to travel through other means of transportation such as the
busses, trains, or flights.
What really comes in handy with this is
that the cab service has institutional tie-ups with certain hospitals such as
Fortis. This allows the cabs to be parked in the hospital premises, down and
ready to pick up any of their elderly or otherwise patients/customers.
What’s more, users of the service can also
book appointments through the cab along with getting caretakers to help assist
them. What this does is in turn cut of the time spent waiting to see the
Lamba also talks of all the good that the
service has brought and the kind words people who avail the service have for
them. It all goes on to show how people who are partially disabled or otherwise
or elderly feel cared for and important being given the help they need.
Coming right from the mouths of customers
of the Buddy Cabs, customers have had a positive experience to say the least
with caretakers taking care of all their needs, from waking them up on time and
taking care of their needs.
Lamba along with her Buddy Cabs venture
also helps promote women-oriented programs and acts as a mentor meant to
inspire and empower women. Further expanding her work and service is but
another goal Lamba aims to achieve. Taking her operations pan India, involving
more female cab drivers, and being able to assist even pregnant women or new